Photo album. Place here images of dishes, photos of the hall, portraits of employees. Albums are also suitable for the best photos from visitors.
Discussions. Create at least a few topics: "Feedback and Suggestion Book", "Questions and Answers". Respond to comments, do not ignore your audience.
Maintaining a restaurant's social networks is mexico telegram database not as difficult a task as it may seem. You don't need to post every day, you can do it every 2-3 days. The main thing is to make the process systematic. Make a publication plan for a month in advance, and then use the services of a copywriter and designer. It is better to prepare the content in advance. You can dilute it with situational messages. Posting and responding to comments can be delegated to an SMM manager.
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5. Process feedback
Marketing research confirms that 80-90% of users pay attention to reviews of a service, product, or company before making a purchase. Positive feedback and multiple ratings form a positive image of the brand and can be a decisive factor when choosing. It is better to work with reviews in two directions at the same time:
1. Encourage people to share feedback. Some companies offer small gifts for feedback, send push notifications, SMS, email, etc.;
2. Respond to reviews. You need to regularly check the sites where people can leave opinions about you and respond to criticism or praise.
Platforms for monitoring reviews:
social networks;
geo-services with a card of your establishment;
a comment block under your mobile application in the AppStore, Google Play, etc. stores;
aggregators and review sites (otzovik.ru, irecommend.ru, etc.).
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