Why do I need a remote call center as a contractor?
Posted: Thu Jan 23, 2025 4:36 am
My managers can call all the clients themselves if necessary." Why is updating databases on your own less effective? High human resource costs: your managers are busy with their main job, and if your base is several thousand people, this will greatly distract them from performing their job responsibilities. Limited technical resources: Having several people on the phone will greatly reduce the availability of the company's number for incoming and outgoing calls. Short implementation times: Usually, data needs to be updated as quickly as possible, and experienced operators can handle this faster than your employees.
What does OCC Group offer you? The operator bolivia whatsapp number data staff consists of more than 700 people, each of whom has experience working with various business topics and developed communication skills. A trained team of specialists: our supervisors and project managers will always be in touch with you and will monitor the compliance of the work process with your needs and wishes. The most modern telecommunications equipment, allowing to reduce the client's waiting time on the line and increase the efficiency of operators. Using computer-telephone integration and dialing automation technologies allows us to reduce your and our costs for the implementation of certain types of telemarketing services.
How the workflow is structured in our call center: You leave a request for the service you are interested in on the website occ-group.ru or contact a specialist by phone. Within an hour, you receive a preliminary commercial offer with the proposed methods of implementing the task and a preliminary cost. Subsequent discussion of the project will allow us to more accurately calculate the cost of call center services specifically for you. The project management team will develop and agree with you the project goals, information materials, call scenario, format and deadlines for reporting and, of course, the parameters of the final database.
What does OCC Group offer you? The operator bolivia whatsapp number data staff consists of more than 700 people, each of whom has experience working with various business topics and developed communication skills. A trained team of specialists: our supervisors and project managers will always be in touch with you and will monitor the compliance of the work process with your needs and wishes. The most modern telecommunications equipment, allowing to reduce the client's waiting time on the line and increase the efficiency of operators. Using computer-telephone integration and dialing automation technologies allows us to reduce your and our costs for the implementation of certain types of telemarketing services.
How the workflow is structured in our call center: You leave a request for the service you are interested in on the website occ-group.ru or contact a specialist by phone. Within an hour, you receive a preliminary commercial offer with the proposed methods of implementing the task and a preliminary cost. Subsequent discussion of the project will allow us to more accurately calculate the cost of call center services specifically for you. The project management team will develop and agree with you the project goals, information materials, call scenario, format and deadlines for reporting and, of course, the parameters of the final database.