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Checkmate to spam. New module "Antispam" will save you from unwanted calls

Posted: Mon Dec 23, 2024 9:07 am
by ashammi228
Content
Spam is killing your time
Know the face and phone number of the enemy
How to start using the service
Outcasts Blocked
We know how tired you are of spam: from junk mail in your mailbox to direct messages on social networks. Calls are especially annoying, because they waste the most time. Good news! We have released a free feature that identifies spammer numbers and blocks them in your personal account . Let us tell you how it works.

Spam is killing your time
The number of spam calls is growing rapidly telegram company profile every year. This is proven by the report of Truecaller, a call identification service: in 2018, the number of spam calls to their users increased 4 times compared to 2017. Of the 74 billion incoming calls, 17.7 billion are spam - super-mega-profitable credit promotions, offers from celebrities to buy earrings from a new collection, attempts by medical centers to take your tests, and Internet providers to transfer you to a more favorable, but for some reason more expensive tariff.

Voice bots or cold "shooting" by salespeople - it doesn't matter, spam calls take up time, our most precious resource. And when such calls come to the company's phones, then two or even three times more time is lost: managers answer, find out the reason for the call, explain that "a second car for the wife at half the price of the first is not interesting", and say goodbye. These calls are recorded, stored, and spoil the statistics. How can this disgrace be stopped? First, identify the subscribers from whom such calls are made.


Know the face and phone number of the enemy
The Antispam module analyzes all incoming calls according to a number of criteria:

how often calls are received from this number to different clients;
what is the duration of calls from this AON;
How often is there increased call activity from this number?

Alexey Makarov, Product Analyst at CoMagic

According to the research, about 13% of our clients are faced with the fact that more than 5% of incoming calls are spam. Spam in this case is a very ambiguous term, which includes automated bots, and intrusive offers of services, and other mass calls. Our algorithm finds patterns in how spammers behave in order to signal: calls from a certain number are spam and therefore there is no need for the client to listen to them. Thus, we make statistics on calls cleaner and more accurate, the client spends less time.

In our algorithms, we focus primarily on the accuracy of work in order to minimize the number of false positives. Our team is constantly working on improving the algorithm, finding new patterns in how spammers behave and increasing the accuracy of the algorithm.

Let's say that every Monday you receive calls from the same IT companies: they offer to do a free SEO audit, SMM promotion and SERM analytics as a gift. Conversations up to 2 minutes, call frequency - every week. The Antispam module uses this information to identify spam calls. As a result, you get a ready-made list of subscribers from whom "junk" calls come. Now you can tag all calls from these numbers and block these subscribers. They will not bother you anymore.


The "Call Blocking" interface has appeared in the personal account menu
It is important that calls from blacklisted subscribers do not appear in analytical reports and do not participate in the call tracking algorithm . The representativeness of the data is saved.

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How to start using the service
It's very simple, and most importantly, it's free. In the "Call Blocking / Settings" menu section, click the "Connect" button. You can also do this in the "Rates and Options" section. Important: this functionality is available on tariffs with the "Antispam" component.