Processing is objected
Posted: Tue Jul 01, 2025 5:44 am
After the leading question, you have already understood what lies behind the doubts, and you can start processing a specific objection. Let's analyze ready-made answers to the objection "I'll think about it."
The customer will not/does not want to buy the product
Even if it became clear that the client politely “merges” from the purchase, it is still possible to change. Of the basic rules, show the client that you are on the same side as him, understand his doubts, dissatisfaction and are ready to help in every way, like a friend.
Offer an alternative, as if you just remembered it. "By the way, there is a similar model with more memory, with a discount it will be only UAH 200 more expensive than the phone you liked."
Press on pity and ask for help. "I am very sorry, I see that I did not lithuania phone number data succeed in my task of presenting our product. Tell me where I made a mistake and how can I fix it?"
Sometimes it is possible to joke, but carefully so that it is appropriate. "You still think?! How can you doubt such a favorable offer?"
It is also possible to remind that the offer is limited and offered only to regular customers. A reminder about his competitors will also be able to motivate the client, they say, others are already using it while you think.
Remind about the advantages: "What initially interested you in our online course?" . The client himself will list all the benefits again and you will remind him about the advantages.
This will also work if the client said that he found better products from competitors: "I agree with you, but the difference of our product is this."
Set a time frame. "How much time do you need to think about whether it will be convenient if I call you back in 10 minutes?" Here, the client will either refuse immediately and save you time, or will quickly make a decision without delaying, feeling responsible.
Show concern and remind of an old friendship "I see that you have already used the service, but now something has changed? Is there anything I can do to improve the offer to suit your needs?"
Directly ask why he refuses to buy. This way it will be easier for the client, there is no need to come up with excuses, and you will understand how to convince the ego. "In our language, ``I will think about it'' means refusal. Tell me why you refuse to buy?"
The client doubts
When a person has several complaints or compares with others, this is normal and even good. For you, this is another way to demonstrate all the advantages of the product and this time to improve the offer.
The customer will not/does not want to buy the product
Even if it became clear that the client politely “merges” from the purchase, it is still possible to change. Of the basic rules, show the client that you are on the same side as him, understand his doubts, dissatisfaction and are ready to help in every way, like a friend.
Offer an alternative, as if you just remembered it. "By the way, there is a similar model with more memory, with a discount it will be only UAH 200 more expensive than the phone you liked."
Press on pity and ask for help. "I am very sorry, I see that I did not lithuania phone number data succeed in my task of presenting our product. Tell me where I made a mistake and how can I fix it?"
Sometimes it is possible to joke, but carefully so that it is appropriate. "You still think?! How can you doubt such a favorable offer?"
It is also possible to remind that the offer is limited and offered only to regular customers. A reminder about his competitors will also be able to motivate the client, they say, others are already using it while you think.
Remind about the advantages: "What initially interested you in our online course?" . The client himself will list all the benefits again and you will remind him about the advantages.
This will also work if the client said that he found better products from competitors: "I agree with you, but the difference of our product is this."
Set a time frame. "How much time do you need to think about whether it will be convenient if I call you back in 10 minutes?" Here, the client will either refuse immediately and save you time, or will quickly make a decision without delaying, feeling responsible.
Show concern and remind of an old friendship "I see that you have already used the service, but now something has changed? Is there anything I can do to improve the offer to suit your needs?"
Directly ask why he refuses to buy. This way it will be easier for the client, there is no need to come up with excuses, and you will understand how to convince the ego. "In our language, ``I will think about it'' means refusal. Tell me why you refuse to buy?"
The client doubts
When a person has several complaints or compares with others, this is normal and even good. For you, this is another way to demonstrate all the advantages of the product and this time to improve the offer.