What training, if any, will be provided?
Posted: Sun Jan 19, 2025 5:46 am
Initial setup
What on-site or remote support is offered by the provider at the start of the contract? Will they send an engineer out to help you get started or will you be essentially left to get on with it?
Training
If there is to be some malaysia telegram initial training provision, will this be onsite, at the providers’ office, or perhaps even online? Or will you simply be given instruction manuals and be forced to work it out yourself?
Scalability
How easy is it to add / remove / reallocate numbers? Can this be managed through a simple dashboard on a computer or does your provider have to do it? And how many numbers are included in your deal?
Mobile compatibility
Is there a mobile app for the system that allows you to configure remotely? And can calls be forwarded to mobile phones?
Preparing for a switchover
In deciding on a provider, it is important to ensure that your infrastructure is able to cope with the demands of VoIP.
In practice, this means ensuring that your Internet connection can handle any increased traffic as a result of VoIP. In terms of bandwidth, the speeds you need will depend on your individual requirements and any Quality of Service (QoS) requirements. Additionally, you will need to check that your current phone systems and your handsets support VoIP. Most modern phones should be compatible but if yours isn’t, you can either replace all your handsets with VoIP-compatible ones or invest in an IP-enabled PBX.
Business VoIP providers
There are a number of providers out there to choose from. Here at IDT, we provide a range of VoIP services including wholesale and retail call termination services. We have been leading the way in the industry for over 25 years and now have coverage in more than 45 countries globally. Why not take a look at our website or get in touch with us today to see how we can help?
What on-site or remote support is offered by the provider at the start of the contract? Will they send an engineer out to help you get started or will you be essentially left to get on with it?
Training
If there is to be some malaysia telegram initial training provision, will this be onsite, at the providers’ office, or perhaps even online? Or will you simply be given instruction manuals and be forced to work it out yourself?
Scalability
How easy is it to add / remove / reallocate numbers? Can this be managed through a simple dashboard on a computer or does your provider have to do it? And how many numbers are included in your deal?
Mobile compatibility
Is there a mobile app for the system that allows you to configure remotely? And can calls be forwarded to mobile phones?
Preparing for a switchover
In deciding on a provider, it is important to ensure that your infrastructure is able to cope with the demands of VoIP.
In practice, this means ensuring that your Internet connection can handle any increased traffic as a result of VoIP. In terms of bandwidth, the speeds you need will depend on your individual requirements and any Quality of Service (QoS) requirements. Additionally, you will need to check that your current phone systems and your handsets support VoIP. Most modern phones should be compatible but if yours isn’t, you can either replace all your handsets with VoIP-compatible ones or invest in an IP-enabled PBX.
Business VoIP providers
There are a number of providers out there to choose from. Here at IDT, we provide a range of VoIP services including wholesale and retail call termination services. We have been leading the way in the industry for over 25 years and now have coverage in more than 45 countries globally. Why not take a look at our website or get in touch with us today to see how we can help?