Choosing the right platform
Posted: Mon Jan 20, 2025 3:26 am
Making sure your chosen conversational AI platform includes all of the tools listed above is key to getting value for money.
In fact, thanks to natural language processing (NLP) and machine learning techniques, your platform will be able to handle thousands of requests per day with a simple configuration, generating ROI right from the start.
Using our conversational AI platform , you can estonia telegram number database offer your support team a cost-effective chatbot, with the ability to seamlessly escalate requests to live chat when needed.
Likewise, you should configure your platform to handle a variety of situations, from repetitive questions to more complex interactions, such as an insurance claim.
Finally, it is essential to ensure that the platform is easy to maintain. Drag-and-drop interfaces allow you to easily and flexibly control and update your chatbot, as well as make changes in real time without the need for in-house programming skills.
Client Success Story: Missguided
Fashion brand Missguided has been experiencing rapid growth and, as a result, has seen a huge increase in customer service inquiries. Adopting a conversational AI platform has helped the brand achieve an 80% chatbot engagement rate and reduce live contacts and costs by 14%.
In fact, thanks to natural language processing (NLP) and machine learning techniques, your platform will be able to handle thousands of requests per day with a simple configuration, generating ROI right from the start.
Using our conversational AI platform , you can estonia telegram number database offer your support team a cost-effective chatbot, with the ability to seamlessly escalate requests to live chat when needed.
Likewise, you should configure your platform to handle a variety of situations, from repetitive questions to more complex interactions, such as an insurance claim.
Finally, it is essential to ensure that the platform is easy to maintain. Drag-and-drop interfaces allow you to easily and flexibly control and update your chatbot, as well as make changes in real time without the need for in-house programming skills.
Client Success Story: Missguided
Fashion brand Missguided has been experiencing rapid growth and, as a result, has seen a huge increase in customer service inquiries. Adopting a conversational AI platform has helped the brand achieve an 80% chatbot engagement rate and reduce live contacts and costs by 14%.