The main objective of business management systems is to optimize processes and organize relevant information for the proper functioning of the operation.
There are software programs with specific features for certain types of sectors, but in essence, they are based on two main models: CRM and ERP.
Next, let's understand the differences between each one.
Distribution of resources
CRM is the acronym for Customer Relationship Management.
The name already indicates that this software is intended to manage companies' customer data, but its application is managed by marketing strategies.
The goal is to optimize lead capture processes and qualify them through tools such as a sales funnel, for example.
In short, CRM has a more strategic use in the sense of seeking solutions to improve products and services using the perception of its customers.
A good CRM needs to be integrated with other software to be lithuania whatsapp data effective, and one of them is the ERP.
ERP
The acronym stands for Enterprise Resource Planning, which loosely translates to Enterprise Resource Planner.
In practice, it is a system that allows you to centralize all of your business's operational information and monitor processes with metrics and indicators.
While CRM focuses on marketing and sales, ERP is much more comprehensive and covers all areas of the company.
Both are complementary and, when used together, give you even greater control over activities and also tools for more assertive planning.
One thing to note about ERP is that the main solutions on the market can be customized to work optimally for the needs of your business.
Finally, ERPs have a greater possibility of integration, and can be connected to government platforms to streamline the submission of tax documents, such as eSocial, for example.
Examples of sectors that can benefit from the use of management software
In essence, any type of operation can be improved with management software, however, in some areas there are specific applications.
Take a look at some sectors where a management system adds numerous benefits.
Industry
Technology is essential to harness productivity in industries, from the factory to the administration.
Systems integrated with other solutions provide the manager with the tools to closely monitor the progress of the operation.
It is also possible to monitor resources and have a database to make more assertive decisions.
Furthermore, Industry 4.0 concepts are fully aligned with the application of management software in factories.
Logistics
Logistics and technology have long been allies, after all, can you imagine long-distance transport without the help of a GPS?
However, this is only the first step, because for a more efficient end-to-end supply chain, more sophisticated management is needed.
Using a routing system has helped make route planning more efficient within the specific transportation needs of your business.
Financial and administrative sector
The importance of having organized company finances is undeniable and you probably already know this.
However, numbers become more complex as the company grows, so management must keep up with these developments.
Feeding traditional spreadsheets is a start, but it won't get you very far and still leaves a lot of room for error.
With a financial and administrative management system, you have more precise control of processes and still integrate all sectors to obtain completely accurate data.
It is also important to note that financial data is essential for fiscal and tax control, which are activities that require precision, and after all, they will be inspected.
RH
Here we have one of the most important points in the management of a company, which is the human resources sector.
From recruiting good professionals to retaining talent, the sector can rely on extensive data and history to make more assertive decisions.
The management of the benefits offered by the company can also be optimized through a management system, as well as improving day-to-day processes through employee feedback.
Another point is that in this process several bureaucracies can be automated, leaving time for activities to be prepared for the well-being of the staff.
All this efficient, data-driven HR management enables the creation of career plans that give employees the opportunity to grow with the company.