Define who your ideal customer is.
Set clear and specific goals.
Choose the right channels to interact with your audience.
Create compelling messages showcasing the benefits of your solution.
Use automation tools, such as sending emails.
Track interactions.
Measure the results.
WhatsApp is the most used application in Brazil, which is why how to write philippine phone number brands have been using it to serve customers.
The main features we find in WhatsApp Business are:
Account verification badge.
Short link for disclosure.
Product catalog.
Quick answers.
Labels to organize appointments.
Statistics on sent messages.
Sending automatic messages such as “welcome”.
Complete profile with location, opening hours and company details.
Through Digisac you can send interactive messages that include buttons, lists, and even products, as well as set up a chatbot to serve your customers 24 hours a day.
Find out more details about the interactive messages in the link below.
Discover WhatsApp’s interactive messages –
4 – Your team must solve problems
Solving the customer's problem/difficulty during the first contact is the focus of 90% of customer service companies and it can be yours too if you want to build customer loyalty and reduce costs by 2025.
The higher the FCR (first call resolution) rate, the better for your company's reputation, as a satisfied customer spends more time using your product/service.
In addition to recommending your business to more people because they trust your positioning and credibility.
To find out if your numbers are positive, do the following calculation: