According to a survey carried out by Febraban , which analyzes technology trends in the banking sector, 91% of financial institutions have increased their investments in digital solutions as the main means of relationship and strategy to offer an improved customer experience.
In this context, the adoption of registration automation becomes even more relevant, as it simplifies and optimizes the process of capturing information from potential customers, directly contributing to increasing the conversion rate.
By eliminating manual and time-consuming processes, registration automation not only speeds up the collection of information from potential customers, but also significantly improves the user experience. But do you know how this is possible? And what is its practical application?
In this post, we will explain in detail how registration automation can be the key to boosting your conversion rate and other advantages it can offer your company. Let’s get started!
How does registration automation work?
Registration automation is a strategy that uses technologies and systems to simplify and streamline the process of collecting user information across different platforms and services. Instead of requiring users to manually fill out extensive fields and forms, registration automation automates this process , making it faster, more efficient, and error-free.
Want to understand how it works in practice? Then check out the hypothetical example of Alice, who decided to open an account on a digital wallet app. When accessing the app for the first time, Alice is asked to provide some information to create her account. The registration automation process comes into action as follows:
Document verification : The app asks Alice to take a photo of her ID document. Through document scanning, the app automatically identifies relevant information such as full name, date of birth and document number;
Data validation : the application then verifies the veracity of the data provided by Alice, comparing the information extracted from the document with that from the biometric analysis;
Smart Fill : If necessary, the app prompts Alice to manually russian phone numbers enter some additional data, such as home address and phone number. However, with smart fill capabilities, the app can suggest options based on previous data from other users with similar information, further speeding up the process;
Completion of registration : with all the information collected and validated, Alice completes the registration process. The application uses this data to create your account and personalize your experience in the digital wallet service.
This is just a basic demonstration of how registration automation works in the context of opening an account in a digital wallet application.
However, it is important to note that this strategy may vary depending on the type of service and the specific requirements of each platform, but in general, it seeks to make the user experience faster and more efficient, eliminating manual and error-prone steps.
What is the relationship between registration automation and increasing the conversion rate?
Registration automation plays a fundamental role in increasing the conversion rate, and this relationship is directly related to improving the user experience and optimizing the customer acquisition process .
Here are some ways in which registration automation contributes to increasing the conversion rate:
1. Agility and ease
With automation, the registration process becomes faster and simpler for users. By eliminating manual and bureaucratic steps, automation reduces friction in the customer journey, allowing them to complete the registration process more quickly and conveniently.