Reward Personalization : Personalize your rewards based on each customer’s preferences. For example, offer discounts on products they’ve already purchased or shown interest in. You can also give them a choice, if your loyalty program has a reward catalog. Because sometimes the same customer may have different needs depending on the time or their requirements.
Limited-time offers : Create a sense of urgency by offering vouchers or vietnam number discounts for limited periods (e.g., a voucher valid for a customer’s birthday or special events). This helps drive engagement and conversion during strategic periods.
Special Events : Offer rewards during special events, such as product launches, seasonal sales, or even internal brand celebrations. These offers create a stronger emotional connection and encourage customers to feel involved in the brand story.
To conclude
The choice between a percentage discount and a voucher in a loyalty program depends above all on the behavioryour customers. The percentage discount offers immediate gratification , encouraging more frequent purchases, while the voucher aims for planned recurrence and an increase in the average basket by stimulating a feeling of personal reward. The key is to adapt your approach to your objectives and test these different methods to find the one that generates the most value for your business and your customers.
Remember that an effective loyalty program is based on a deep understanding of your customers and constantly adjusting strategies according to their expectations and behaviors. Test, analyze, and adjust to maximize engagement and profitability in the long term!
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