Although these are the main benefits of customer insight marketing, there are plenty of other upsides you can also unlock. For example, when using insight marketing effectively, you can:
Reduce churn: By better understanding future predicted revenues and identifying areas where the customer journey can be improved, you can decrease customer churn.
Maximise customer lifetime value (LTV): By leveraging customer insights, you can optimise your communications and marketing strategies. This will help you maximise the lifetime value of each customer.

Better plan inventory levels: Through an analysis of your sales data, you can accurately forecast the amount of inventory you might need. This way, you’re less likely to have excess product that you need to mark down later in the year.
Target your promotions towards customers who are most likely to buy: By analysing the buying history of your customers, you can send specific promotions to the customers who are most likely to utilise them.