Support must be a click away

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This should also be reflected in its applications, fast sites, direct conversion paths and immediate support systems. For the digital user, immediacy is essential. So, as part of the digital marketing strategy for FinTech , making known those processes and procedures where they are very agile should be the focus of your message. Especially if you know that what hurts and bothers your audience the most is the slowness and bureaucracy of banks. Where FinTechs are better and faster is a differentiator from the banking competition and it must be communicated forcefully. Where to start… Some digital marketing tactics for FinTech that should be present in your brand can be: 1.


Automation in customer service FinTechs sweden whatsapp number data must be able to offer fast, easy and personalized support so that customers always get the best service experience. from a mobile device, so a good help desk system with a powerful app like Helix or Zendesk must be part of the arsenal. While some customers may have the support app, they would also like to be able to be supported through social media, so social media should not only be for promoting, but also for serving. 2. Multichannel communication In addition to the conventional channels that we all know and use, FinTechs must have multiple contact channels for their customers, whether through a website, a mobile app, chatbot, email, and social media, among others.