We have already talked about possible reasons for moving to the next stage.
If you are working with a phone call script, then after a series of questions you need to interest the interlocutor and find a reason to voice the offer.
Offer "for the result"
We will not consider situations when you can sell a product during the first communication. This happens rarely. For example, if your company's products are popular and inexpensive.
Example :
- Aleksandr Ivanovich, judging by the conversation, your organization is ideally suited... I will not insist on a meeting and take up your precious time, but I suggest doing it this way. I will send a proposal by e-mail, and on Monday afternoon I will call back and find out about your decision. If you agree, then we will immediately search phone number philippines
begin cooperation, but if not, then, apparently, it is not yet time. Dictate your e-mail, please.
Working with objections
The script for a call always includes responses to objections, since refusals are heard constantly. This is an integral part of the manager's work.
There are formulas for handling objections that are suitable for most scenarios:
Agree with your interlocutor
- I agree with you, our company is not one of the cheap ones on the modern market.
Make the transition
— That’s why there is a special offer.
Justify the benefits
— We cooperate with companies that prefer not to overpay.
Make a call
— Has your company already decided on the volume for next month?
This is a general script template for calls. Replace the text on behalf of the manager with your own. It should match the names of the items.
Offer "for the result"
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