Additional customer engagement methods
Posted: Tue Jan 28, 2025 6:51 am
Remember that people won’t follow accounts that don’t share regularly, or if the content being posted isn’t what they want to see.
While social media is certainly the key to building customer engagement, there are many other methods you can use too:
1. Showing loyal members appreciation
What better way to build even stronger member relationships than to surprise them with a reward?
Maybe one member has been with your community lebanon rcs data foundation for five years, or perhaps they always interact and support you on social media. Thank them by giving them a small gift.
It doesn’t have to cost much; it could simply be a voucher for a free session. Or perhaps a free piece of merchandise.
Recognising the individuals for their support and thanking them with a small gift like this shows just how much you appreciate them. They’ll feel great, knowing they mean a lot to you. And you’ll be encouraging even greater loyalty from them.
2. Free trials
It’s important that you’re not always focusing on selling to your members; you need to be providing them with free value too.
An example of this is offering free trials. Trial sessions get new members through your doors, and it doesn’t take long to show them what you have to offer.
3. Offers
Many of us are drawn to offers and bargains. How could your organisation make use of this to meet new potential members, and build relationships with existing members?
What about letting members know that if they bring a friend to the next session, they get money off their class price? Or if they pay for a block of sessions in one go – perhaps a term’s worth of classes – they receive a discount?
While social media is certainly the key to building customer engagement, there are many other methods you can use too:
1. Showing loyal members appreciation
What better way to build even stronger member relationships than to surprise them with a reward?
Maybe one member has been with your community lebanon rcs data foundation for five years, or perhaps they always interact and support you on social media. Thank them by giving them a small gift.
It doesn’t have to cost much; it could simply be a voucher for a free session. Or perhaps a free piece of merchandise.
Recognising the individuals for their support and thanking them with a small gift like this shows just how much you appreciate them. They’ll feel great, knowing they mean a lot to you. And you’ll be encouraging even greater loyalty from them.
2. Free trials
It’s important that you’re not always focusing on selling to your members; you need to be providing them with free value too.
An example of this is offering free trials. Trial sessions get new members through your doors, and it doesn’t take long to show them what you have to offer.
3. Offers
Many of us are drawn to offers and bargains. How could your organisation make use of this to meet new potential members, and build relationships with existing members?
What about letting members know that if they bring a friend to the next session, they get money off their class price? Or if they pay for a block of sessions in one go – perhaps a term’s worth of classes – they receive a discount?