Rules for conducting business negotiations with clients
Posted: Sun Dec 22, 2024 8:42 am
Finally! And a KamAZ with customers overturned on our street! You have a customer who wants to buy a large batch of products, maybe wholesale. In any case, such cooperation promises profit, so it is necessary to hold a meeting and clarify all the nuances. To a certain extent, your point of view in the negotiations will be dependent: if the buyer is large and promises good prospects, then you should not lose him under any circumstances.
On the other hand: the client contacted taiwan whatsapp you on his own, which means he is interested. A large-scale game begins, and only you can decide who will win!
Don't forget about politeness. Follow the ethics of business negotiations. The client will see that your store has excellent service, and he should not worry in the future. He will understand that he is dealing with a competent manager, with whom it is always pleasant to work.
Be honest. No need to lie, talk about some unrealistic profitability and cool clients if there is no trace of such. It is not so easy to check this data, but if the lie is revealed, then rumors among businessmen will fly at cosmic speed.
You can bluff, but know your limits. That's right, this rule can work the other way around. Even if you're jumping up and down with delight at having landed a profitable customer, you don't have to show it to him. Of course, you don't have to tell him that there are huge lines of other clients in front of your office: let your interlocutor understand that he is the best and the only one, but at the same time tactfully hint that your business is well-established and you have no shortage of customers.
Find out the buyer's needs. Find out why they need this partnership? What problems do they want to solve? Why did they choose your company? This will make it easier to build a conversation line and find the right tone.
Tell us about the principles of your store and its corporate traditions. For example: you always make returns to customers, even if the law does not allow returns, you meet customers halfway. Or there are other features - beautiful packaging, pleasant bonuses when buying, and so on. Provide complete information so that there are no surprises in further cooperation.
On the other hand: the client contacted taiwan whatsapp you on his own, which means he is interested. A large-scale game begins, and only you can decide who will win!
Don't forget about politeness. Follow the ethics of business negotiations. The client will see that your store has excellent service, and he should not worry in the future. He will understand that he is dealing with a competent manager, with whom it is always pleasant to work.
Be honest. No need to lie, talk about some unrealistic profitability and cool clients if there is no trace of such. It is not so easy to check this data, but if the lie is revealed, then rumors among businessmen will fly at cosmic speed.
You can bluff, but know your limits. That's right, this rule can work the other way around. Even if you're jumping up and down with delight at having landed a profitable customer, you don't have to show it to him. Of course, you don't have to tell him that there are huge lines of other clients in front of your office: let your interlocutor understand that he is the best and the only one, but at the same time tactfully hint that your business is well-established and you have no shortage of customers.
Find out the buyer's needs. Find out why they need this partnership? What problems do they want to solve? Why did they choose your company? This will make it easier to build a conversation line and find the right tone.
Tell us about the principles of your store and its corporate traditions. For example: you always make returns to customers, even if the law does not allow returns, you meet customers halfway. Or there are other features - beautiful packaging, pleasant bonuses when buying, and so on. Provide complete information so that there are no surprises in further cooperation.