The Contact Center Teleoperator Position Was
Posted: Sun Dec 22, 2024 9:45 am
En Info / Budget The Digital Transformation And The Impact On Customer Service Customer Care, Customer Experiencecustomer Service It Was The Year When The Most Innovative Professors And Technologists In The Digital Sector Told Us About The Transformation That Was Taking Place.
Already Being Carried Out In This Area And indonesia email database Its Implications For Changing The Mentality Of Companies. And By Then There Was Only One Alternative: Adapt Or Disappear Before The New User Demands. Also At That Time, It Was Already Predicted That Artificial Intelligence (Ai) Would Destroy Countless Jobs That Would Be Replaced By Machines In The Unstoppable Technological Growth. Among Them, TOne Of The Most Affected. This Data Impacted Us To Such An Extent That It Represented A Change Of Direction In Our Company, Betting On The Implementation Of Digital Tools To Support The Portfolio Of Services We Offered.
Those Were The Times Of Ivrs And Their Endless Telephone Locutions, From Which No Living Being Was Exempt From Suffering. At That Time We Doubted That Technology Was Capable Of Helping To Listen To Or Resolve Customer Incidents While Maintaining A High Level Of Satisfaction. It Seemed That The Only Significant Thing Would Be The Reduction In Salary Costs. In Short, We Did Not Foresee Any Contribution To The Customer's Experience With The Brands. The Unstoppable Technological Advance In Customer Service And So We Come To And Still The Question About Whether Contact Center Staff Will Be Replaced By Ai Continues To Be Repeated In Debates And Interviews.
Already Being Carried Out In This Area And indonesia email database Its Implications For Changing The Mentality Of Companies. And By Then There Was Only One Alternative: Adapt Or Disappear Before The New User Demands. Also At That Time, It Was Already Predicted That Artificial Intelligence (Ai) Would Destroy Countless Jobs That Would Be Replaced By Machines In The Unstoppable Technological Growth. Among Them, TOne Of The Most Affected. This Data Impacted Us To Such An Extent That It Represented A Change Of Direction In Our Company, Betting On The Implementation Of Digital Tools To Support The Portfolio Of Services We Offered.
Those Were The Times Of Ivrs And Their Endless Telephone Locutions, From Which No Living Being Was Exempt From Suffering. At That Time We Doubted That Technology Was Capable Of Helping To Listen To Or Resolve Customer Incidents While Maintaining A High Level Of Satisfaction. It Seemed That The Only Significant Thing Would Be The Reduction In Salary Costs. In Short, We Did Not Foresee Any Contribution To The Customer's Experience With The Brands. The Unstoppable Technological Advance In Customer Service And So We Come To And Still The Question About Whether Contact Center Staff Will Be Replaced By Ai Continues To Be Repeated In Debates And Interviews.