Pardot Prospects and the Recycle Bin

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nishat957
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Joined: Sun Dec 22, 2024 8:10 am

Pardot Prospects and the Recycle Bin

Post by nishat957 »

This blog was written before Pardot was renamed to Marketing Cloud Account Engagement. You can read more about the name change and what it means here.

The concept of a recycle bin is something we should all be familiar with by now, there’s most likely one in whatever software solution you’re using. This doesn't change the fact that deleting something can be sensitive - what if I change my mind and want to retrieve something? What is the point of putting something there in the first place? This cautious approach should not change when it comes to Pardot prospects.

Let's start with a quick introduction to Pardot’s recycle number in cambodia bin - as boring as that sounds, it may behave differently to what you are used to so it's worth mentioning!

The Pardot Recycle Bin
What can be put in the recycle bin?
You can pretty much put anything in the Pardot recycle bin, including campaigns, layout templates, and those all important prospects.

Unlike a lot of recycle bins, the information that goes into your Pardot bin will remain there, and will not be deleted after a specific length of time.

As is expected, you can retrieve whatever you have put in the recycle bin fairly easily.

Image

**Exceptions** - Content Files, empty folders, and advanced dynamic content cannot be retrieved once they have been deleted.

Where is the Pardot recycle bin?
You’ll find your recycle bin under the Admin section > Recycle Bin.


Confirmation of upgrade to hml pop up in Pardot
How is the Pardot recycle bin unique?
What is slightly different about Pardot’s recycle bin is the fact that you can’t empty it.

The only exception is your Pardot prospects, which can now be hard deleted from the recycle bin as part of the ‘GDPR Right to be Forgotten’ - I touch on this further down.

It may seem strange (and unhygienic) that you cannot empty the Pardot recycle bin, but it can actually work to your advantage as mistakes can easily be rectified.

Plus, items you put into the recycle bin do not count towards usage limits, meaning that once you put something in the bin, it frees up some space for more of the things you need to be using in Pardot.

This leads us quite nicely into prospects, and how the recycling bin is relevant to them…
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