Leave a comment / Ecommerce / By Riccardo Esposito
Posted: Sun Dec 22, 2024 10:40 am
What to do if you don't delete the negative review?
As you can well imagine, it is not always possible to remove the review that ruins your average on Google My Business . But is it possible to cushion the impact of the criticism you have received on this platform?
Of course, first of all you have to respond to the negative telegrama sa pilipinas voice: leaving an opinion that is not in your favor without a response means giving up the most effective weapon to defuse the review that is rowing against your brand. Specifically, you can exploit some critical elements in your favor. For example, if the unfavorable review leverages the excessively high prices you can focus on the quality of the product or service sold.
However, in most cases it pays to work as experienced community managers would: just apologize, honestly justify the origins of the problem and invite the customer to give your brand a second chance. Then, work hard to get new positive 5-star reviews right away.
So that criticism can fade into the background. Obviously you don't have to force this step: just ask politely to satisfied customers. Often it is not even worth engaging in a battle that will surely be lost. Google does not delete negative reviews just because they are not appreciated.How to Increase Conversions in an E-commerce
What are the details you need to take care of to increase conversions in an e-commerce? There is no definitive list, much also depends on the type of project you are carrying out. There are sites to sell online that need particular strategies.
So different from any other reality . And that is why an entrepreneur with a good vision of his activities delegates the work to a specialized agency.
But it is clear that you also need to know the essential points of the promotion activity for an e-commerce . Here, then, is how to increase the conversions of an online shop.
As you can well imagine, it is not always possible to remove the review that ruins your average on Google My Business . But is it possible to cushion the impact of the criticism you have received on this platform?
Of course, first of all you have to respond to the negative telegrama sa pilipinas voice: leaving an opinion that is not in your favor without a response means giving up the most effective weapon to defuse the review that is rowing against your brand. Specifically, you can exploit some critical elements in your favor. For example, if the unfavorable review leverages the excessively high prices you can focus on the quality of the product or service sold.
However, in most cases it pays to work as experienced community managers would: just apologize, honestly justify the origins of the problem and invite the customer to give your brand a second chance. Then, work hard to get new positive 5-star reviews right away.
So that criticism can fade into the background. Obviously you don't have to force this step: just ask politely to satisfied customers. Often it is not even worth engaging in a battle that will surely be lost. Google does not delete negative reviews just because they are not appreciated.How to Increase Conversions in an E-commerce
What are the details you need to take care of to increase conversions in an e-commerce? There is no definitive list, much also depends on the type of project you are carrying out. There are sites to sell online that need particular strategies.
So different from any other reality . And that is why an entrepreneur with a good vision of his activities delegates the work to a specialized agency.
But it is clear that you also need to know the essential points of the promotion activity for an e-commerce . Here, then, is how to increase the conversions of an online shop.