This exposed information such as name, masked CPF (some numbers hidden), financial institution, branch, account number and type. However, the BC assured that sensitive data, such as passwords, financial balances or transaction information, were not compromised.
However, the leak increases the risk of phishing scams, where criminals may try singapore company email list to trick victims using the exposed information.
So, stay tuned! BTG Pactual will notify customers whose data has been exposed exclusively through the app or internet banking.
Furthermore, the Central Bank emphasizes that no other means of communication will be used to contact affected users , such as messages via applications, phone calls, SMS or emails.
This is the eighth episode of data leaks from financial institutions recorded in 2024. The BC highlighted that it is adopting all necessary measures to investigate the case and apply the sanctions provided for by current regulations.
In a statement, BTG Pactual reported that it identified specific queries that allowed viewing of branch and checking account data linked to CPFs, obtained outside the bank's system. The institution reinforced that there was no invasion of its systems, and that information security remains a priority.
If fraud is suspected, users should contact the financial institution responsible for their account and, if necessary, file a police report.
Furthermore, the Central Bank provides service channels to clarify doubts and receive reports of possible irregularities.
This incident reinforces the importance of digital security and the need for constant vigilance by users and financial institutions, especially in a scenario of increasing digitalization of banking services.