If you haven't already, you must first:
1) Create a Callbell account and integrate WhatsApp Business API
2) Create a 123 Form Builder account .
After completing the setup process, you will have access to the Callbell API Documentation to integrate your business WhatsApp account with 123 Form Builder according to your needs.
There are several examples of how this integration can improve your business processes:
1) Create and get contacts and leads on WhatsApp using 123 Form Builder
By setting up this integration, the automatic synchronization of contacts generated in 123 Form Builder with Callbell.
A concrete example would be to create a form in 123 Form Builder to collect WhatsApp contacts and classify them through a series of questions. Thanks to Callbell's API connection, every time someone fills out the form on 123 Form Builder , a new contact will be automatically created in the Callbell platform, including all the information collected in the form.
2) Automatically send a WhatsApp message to users who what is gcash fill out a 123 Form Builder form
This integration is very valuable, since it allows the automated sending of a WhatsApp template to all users who fill out the form in 123 Form Builder, which will connect via API to Callbell.
Another important advantage is that variables can be included in the WhatsApp message to provide an even more personalized service to users. This feature allows the message sent via WhatsApp to include specific information about each user, such as their name or the information that has been collected in the form of 123 Form Builder.
I'll give you an example:
Let’s say you’ve created a form in 123 Form Builder with one question for the contact’s name and one for the contact’s phone number. Now let’s say you want to automatically send a personalized WhatsApp message to every user who fills out the form.
For this, you can use the integration of 123 Form Builder with Callbell via the API. For example, you can create a rule that takes the message template you want to send via WhatsApp, including variables that will be automatically filled with the information entered by the user in the form, such as the name.
Thus, the rule developed will allow sending the personalized message to the phone number entered by the user in the corresponding question of the form.
With this integration, customer communication can be efficiently automated and streamlined.