Trigger Messages Customization Interface

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Trigger messages Message chains
You have to switch between windows: each message needs to be configured in a separate window. This is labor-intensive and time-consuming. Work in one window : all messages from the script can be configured in one window, no need to switch.
The logic of the script is not obvious: if you set up several consecutive messages and needed to explain the logic to the rest of the team, you have to draw the entire chain in some visual tool. Transparent script logic : in one window you can see to whom, when and what messages are sent.
There are no statistics for the entire message chain: statistics for each message are collected separately, to find out the conversion of the entire chain, you need to count it manually. Statistics for a single message and the entire chain in one window: you can see the percentage of those who completed the entire scenario, and you can also see the statistics for each message to find out at what stages users leave.
Difficult to make changes: Because there is no transparent diagram of the entire chain, changes to one message can "break" the sending of other messages. Easy to make changes : all chains are in one place, so you can adjust individual blocks without the risk of “breaking” the logic of the scenario.
This is what the message settings look like in the Trigger Messages tab:


Trigger messages: each message is configured separately, the results of the entire communication chain are not visible
And this is what the visual constructor of the Message Chain looks like:

Message Chain Designer Interface
In one window, you can set up sending messages in different channels: in the screenshot, trigger messages to chat, to the Telegram bot and email
What's New in Message Threads
Waiting for events : This feature allows you to configure sending of sequential messages depending on the user's actions in the previous message. For example, the user read the message, clicked on a link or button, responded to the message.

For example, you can send the user an email with the message "Register for the event and get points." If the user registers within 24 hours, the points are awarded automatically. If not registered, we send the next message by email or in another channel - Telegram, WhatsApp, SMS, etc.

Waiting for an event
Recording user events and tags : the function allows you to find in the lead database those users who have performed certain actions, build complex scenarios taking into account the events performed in the chain, form segments and build funnels from events for chain analytics.

Actions in message threads
Lead Properties Recording : This feature will help you collect list of germany cell phone number contacts and qualify leads in a message chain, use user properties to personalize communications and segment your database.

What can be written:

reply to message,
button text,
fixed property when moving to a block.
Want to set up seamless communication with users and collect even more leads?
Connect the Carrot quest growth team — it will find weak points in your funnel and set up scenarios to improve key indicators.

We will offer the first mechanics for the site during a free consultation.

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Telegram bot: a new channel where you can use Carrot quest tools
In 2023, Carrot quest added a new tool — a chat bot in Telegram. It worked similarly to the welcome bot, but in Telegram.

In 2024, the Telegram bot turned from a tool into a full-fledged channel, in which you can use other Carrot quest tools to collect and warm up leads:

Comparison of Telegram bot in 2023 and 2024
We added this particular channel because the open rate in Telegram is 2.4 times higher than email newsletters, while communication in the Telegram bot is at least 14 times cheaper than WhatsApp and SMS messages .