Last year saw a massive shift in the way businesses and marketers interact with their customers. Customers are increasingly using e-commerce websites and social media to make their purchases. This means that with every interaction, they leave behind massive sets of data – the customer footprint.
For example, let's say you visit an online store and go to the jewelry section. Data analytics tools can detect the colors, cuts, designs, and prices you're interested in, and the retailer can use this data to provide future product recommendations and stock the right items.
Businesses can use customer data to tailor marketing germany business email list campaigns to e-commerce trends and maximize sales. Let’s take a look at how businesses can use data analytics to make data-driven decisions, improve the effectiveness of their marketing strategies, and drive business growth.
Why is data-driven marketing important for e-commerce businesses?
Thanks to advances in technology, there are now numerous ways to track customer behavior and footprints at every point in the marketing funnel.
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Research shows that 73% of consumers prefer to buy from brands that use their data to create personalized experiences for them, and 60% of consumers are comfortable sharing their data with brands if it improves their shopping experiences. These statistics make it clear that customer-centricity and personalization must be at the heart of business strategies.
For e-commerce businesses, analytics can make the difference between success and failure. Online stores generate tons of data on a daily basis, including order information, marketing KPIs, customer interactions, and more.
By using analytics tools, marketers can see trends and correlations between product choices and gather valuable customer insights about communities interested in their brand.
Remember, data that isn’t used is essentially lost. And every lost data point means a lost opportunity to convert a potential customer into a loyal customer. Here are four ways to use data analytics to start growing your small business .
Make the most of your data
While it's great to track customer preferences and sales, it's essential to use this information in a way that can boost your business. Your reports won't be worth anything if you don't know how to analyze data properly.