Business processes must always bring value Nothing of the sort

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jarinislamfatema
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Joined: Tue Jan 07, 2025 4:24 am

Business processes must always bring value Nothing of the sort

Post by jarinislamfatema »

Let's take the invoice approval business process as an example. At one of the conferences, a speaker showed a similar process in detail, which consisted of 71 actions, and reported that only 17 of them were valuable. This puzzled me. I suggest you think about it too. What value does the process of approving an invoice for payment have in itself? And what is "value" anyway? What does this word mean? If value means making a profit, then this process certainly does not bring it and does not even guarantee it.

If we are talking about reducing the number thailand whatsapp number data of actions, then this would also be the wrong approach. It is important not to reduce the number of actions, but to create a process in which they will be correct, i.e. the sequence will be clear, understandable, and lead to the desired result. In this case, the result can be considered control of the integrity of employees, i.e. the business process of reconciling the account allows you to avoid losses, but in itself it does not bring profit. Moreover, if 71 actions are required to achieve a goal, in this case, control over the correct execution of documents and the integrity of employees, then they are all necessary.

And it makes no sense to single out any of them as having value. If, in fact, it is possible to reduce the number of actions, for example, to 50 without losing quality, this does not mean that some of them do not carry value. Rather, it means that the specialist made a mistake when creating the business process. And if these actions really need 50, then it is unacceptable to reduce them further, regardless of which of them seem more or less valuable to you. If you remove any step, even the most insignificant, from a correctly modeled sequence, the result becomes questionable.
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