Rekindle the relationship with a personal approach

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Reactivating customers requires more than just promotions. Sending emails or automated messages that feel personal, mentioning the customer’s name directly and products they’ve previously expressed interest in, can create a sense of exclusivity and relevance.

Use the Sales Funnel to send these messages in a scheduled and personalized way, thus ensuring that each customer receives specific attention based on their stage of inactivity.

4. Retargeting Ads
Retargeting allows you to show personalized ads to customers who have visited brazil phone number list your website or interacted with your products, but have not made a purchase.

In other words, it keeps them engaged with your brand and reminds them of products they may have missed.

With Digisac , it is possible to combine this strategy with omnichannel campaigns, promoting personalized ads on social networks and other channels.

5. Automate your reactivation process
Automating messaging to inactive customers based on their activity can make your reactivation strategy much more effective.

For example, after 3 months of inactivity, you can set up an automatic email offering a discount, followed by an SMS reminder message after one week.

Digisac ’s automation facilitates this approach, ensuring customers receive the right message at the right time.

How can Digisac help?
Digisac offers a robust platform that allows for the centralization of communications and the automation of reactivation campaigns.

Additionally, with the Sales Funnel tool , you can monitor each stage of the sales cycle, identify customers who have become inactive and implement quick actions to reactivate them.

Therefore, personalization and omnichannel are the pillars of this strategy, and Digisac allows you to execute all of this efficiently.


Conclusion
Regaining inactive customers is one of the most effective ways to drive growth in your business.

This way, by implementing personalization, omnichannel communication and automation strategies, you can win back these customers efficiently and generate significant results.

The Digisac platform is a powerful ally in this process, providing the necessary tools to reactivate customers and, in addition, strengthen the relationship with your base.