You might ask: How are our teams using gen AI in a daily capacity? – and are these improvements reflected in the way we scope and sell our products/services? How are we tracking these wins and crediting GenAI tools for their involvement? Are our employees trained to use these tools effectively and report back on progress? Are the insights surfaced by each department being disseminated to other teams?
Exploring GenAI’s impact from a metric perspective denmark whatsapp number data identifies the location of the technology’s desired effect. From there, you can model these successes elsewhere and make a strong case for expanding your network of GenAI tools when the time is right.
Has GenAI inspired quantifiable improvements in customer or employee experience?
Similar to revenue and cost savings, it’s worth exploring where GenAI is having a meaningful impact on your customer and employee experiences. This is also an opportunity to source feedback from others and ensure you have a process for logging, evaluating, and following through on recommendations.