This results in a clear to-do list for CRM marketing automation:
Collect, network and analyze data,
Segmentation of customers and prospects,
Control and evaluate reactions,
adapt measures.
Attentive readers will now groan. As easy as the to-do list is to read, it would be very time-consuming to implement it india telegram data manually. Fortunately, there are software packages that help reduce the complexity. I have just looked into the " bsi Studio " - a kind of modular system that ensures automated customer support from lead handling to after-sales. The user only has to think about which customer story he would like to implement and is then suggested suitable "steps". Example "NPS survey": The system pre-sorts the customers and suggests suitable contact channels for each individual. After the customer has ticked the boxes on a landing page, the system automatically alerts them to bad reviews so that a human can follow up. Satisfied customers automatically receive a thank you, promoters are automatically added to the up-selling list. Brave new world!