Social Media Marketing - How to Retain and Retain a Client?

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The most common reasons for subscribers to leave SMM are communication problems and disagreements on issues of quality and mutual benefit.

But when the process goes on without any apparent reason, it seriously puzzles even an experienced marketer. Everything seems to be correct, everything is provided for and thought out, but the South Africa cell phone number list client base melts like March snow, taking with it a considerable percentage of profit. It is sad to watch such statistics, but it must be admitted that 100% retention is more of a utopia than a realistically achievable goal.

We can only slow down the rate of outflow by working in certain directions. This will be discussed in our publication.

We define expectations that we can meet
The reason for disappointment is not that the product turned out to be of poor quality or that the service was not of the highest standard, but that the product, service or business contact does not correspond to our idea of ​​it. Unjustified expectations lead to misunderstanding, dissatisfaction, conflict and, as a result, to a breakdown in relations. This is what must be taken into account first of all at the stage of forming a commercial proposal.