Step 4: Select those responsible for training

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Microlearning . Involves short lessons of up to 10 minutes. Allows you to quickly master specific skills or knowledge. The brain absorbs information better during short periods of intense focus. Therefore, microlearning helps to increase concentration on learning.

Collaborative learning. Focuses on interaction and exchange of experience between employees. Promotes teamwork and strengthens corporate culture.

Mentoring . Experts pass on their knowledge and experience to less experienced employees. This method helps employees adapt and move up the career ladder. But it requires time from the trainers.

To ensure that training is as effective as possible and meets the needs of employees, different methods should be combined.
Step 3: Create a training schedule
It is necessary to develop a document that will become a regulation and will lebanon phone number list regulate the entire learning process. This document describes the curriculum and other important points: the term, what tasks the training should solve, how the process itself will take place and how we will check the results.

For example, you want to improve the qualifications of the customer support department. In the document, you indicate:

The goal of the training is to improve the quality of customer service.
The challenge is for each specialist to improve customer satisfaction by 20% per quarter.
Format - the training program will include a series of webinars from experts and practical assignments.
Knowledge check - a short test will be conducted.
Evaluation of training effectiveness - customer satisfaction indicators will be analyzed before and after training.
This approach will help make the learning process organized and aimed at achieving a specific result.

To ensure that the training process runs smoothly, it is important to assign people responsible for its organization. These people will ensure that the training meets the established goals and timeframes, and will evaluate its effectiveness.

For example, if an organization plans to launch digital marketing courses, the head of the marketing department may be responsible. He knows the specifics of his department's work and will be able to best select the content and format of training. If the training concerns the use of a new program, it would be logical to appoint an IT specialist responsible.