NumeroVerde800: the tool that helps your customer care
NumeroVerde800 can help you manage your after-sales service, improving the performance of your customer care. Let's see how together.
NumeroVerde800 helps you reduce waiting times.
When it comes to post-sales customer service, one of the most common complaints is having to wait for hours on the phone, not being able to get through at all or being transferred student data from one department to another, without being able to immediately speak to the right department or the person who can solve the problem.
With NumeroVerde800 you can automatically route calls , setting up to 20 different numbers: if the operator is busy, the system will automatically forward the call to the next number, saving the customer long waiting lines. Furthermore, thanks to the IVR switchboard , you can direct incoming calls directly to the extension desired by the customer. A great time saver for both you and your customers!
NumeroVerde800 improves your company image.
You can choose to set up a NumeroVerde800 dedicated exclusively to after-sales assistance : your customers will know that they have a dedicated line available exclusively to them who have already purchased your services or products. This will help you make them feel special and "pampered" and they will be more willing to buy from you again.
How to Acquire Qualified Contacts to Convert Into Customers
-
- Posts: 265
- Joined: Tue Jan 07, 2025 4:24 am