Invitations to another site may contain viruses or prohibited advertising. Therefore, to protect users, such reviews are excluded.
Mention of competitors
Comments that contain an invitation to competitors or feedback on their work will be rejected.
Advertisement content
The review must contain information only about the company that owns the profile. Comments that include advertising will be removed.
Lack of information
Sometimes users leave one word "Super" or long descriptions list of us mobile number database of their own preferences instead of a review of a brand's product. Such comments are rejected.
Personal data of third parties
It is prohibited to disclose telephone numbers, passport details, home addresses and other personal information of people without their consent.
Content 18+
Reviews in Maps can be read by minors, so comments with erotic information, as well as mentions of smoking, will be rejected.
Abundance of errors
Texts with many errors will not pass moderation, as they cause difficulties for users when reading.
In the case when the text has passed moderation, but the photo has not, the service will publish a review without an image. But if the text does not pass the check, then the comment is deleted completely.
Why might reviews disappear from a company profile?
The author can delete the comment himself. But there are situations when it is subject to re-checking, for example, if a client or company has filed a complaint with the support service. Then Yandex checks the review again and deletes it if a violation is detected.
Sometimes the service itself may suspect an error or a new method of rating fraud and re-checks the reviews. If it turns out that the comment is fake, it is deleted.