opular Choices: Twilio, MessageMedia, Nexmo (Vonage), Plivo, Sinch, SimpleTexting.
B. WhatsApp Business API Providers (BSPs):
Purpose: Enabling businesses to interact with customers on WhatsApp at scale, beyond the limitations of the WhatsApp Business App.
Features:
Chatbot Integration: Building and deploying AI-powered chatbots for 24/7 qualification and support.
Template Messages (HSM): Sending proactive, pre-approved messages for nurturing and re-engagement to opted-in users.
Interactive Messages: List messages, Quick Reply czech republic phone number data buttons for guided conversations.
Shared Inbox: For human agents to manage multiple WhatsApp conversations collaboratively.
Rich Media Support: Sending images, videos, documents.
Analytics: Tracking message delivery, read receipts, and engagement.
API for Integration: Connecting with CRM, MAP, and other backend systems.
Popular Choices: Twilio, MessageBird, Vonage, 360dialog, WATI, Zendesk, Intercom (via integrations). Note: These are often aggregators or provide the necessary tools to build on the API.
C. Voice Calling Platforms (VoIP, Dialers, Call Tracking):
1. VoIP/Cloud Phone Systems:
Purpose: Making and receiving calls over the internet. Essential for modern sales teams.
Features: Call routing, call recording, voicemail, integrations with CRM/MAP.
Popular Choices: RingCentral, 8x8, Vonage Business, Aircall.
2. Predictive & Power Dialers:
Purpose: Automating outbound calling for sales teams, connecting agents only to live answers.
Benefits: Dramatically increases call volume and agent efficiency.
Considerations: Must be used cautiously and compliantly, especially with cold outreach.
Popular Choices: HubSpot Sales Hub (sequences), Salesforce Sales Cloud, Salesloft, Outreach.io, Five9, Dialpad.
Demographically Targeted Phone Leads
-
- Posts: 359
- Joined: Tue Jan 07, 2025 4:51 am