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NLP (Natural Language Processing): A branch of AI that enables computers to understand, interpret, and generate human language.
Opt-in: The act of giving explicit permission to receive communications from a business, often via a checkbox or typing a keyword.
Opt-out: The act of withdrawing consent to receive further communications from a business.
P2P (Person-to-Person) Messaging: Messages exchanged directly between two individuals, often via standard mobile phone messaging apps.
Predictive Lead Scoring: An AI-powered method of assigning scores to leads based on their likelihood to convert, by analyzing historical data and patterns.
Prior Express Written Consent: A stringent consent indonesia phone number data requirement under the TCPA, demanding a clear, conspicuous disclosure that authorizes communication, and a clear affirmative agreement from the consumer (e.g., an electronic signature).
RCS (Rich Communication Services): The next generation of SMS, offering enhanced messaging features like rich media, typing indicators, and read receipts, directly within a mobile device's native messaging app (primarily Android).
ROI (Return on Investment): A performance measure used to evaluate the efficiency of an investment or compare the efficiency of several different investments.
Sales Cycle: The series of repeatable stages a company goes