Industrial applications and successful cases of chatbots

[mdabuhasan]

1. OMO retail/e-commerce
New products and promotional offers: Provide personalized product recommendations and activity recommendations based on consumers’ preferences, historical purchase records and browsing behavior.

Order inquiry and shopping cart management: Consumers can easily check the order status through the chatbot to confirm whether it has been shipped; in addition, by tracking GA4 shopping cart events, the chatbot can send LINE checkout reminder messages to increase the purchase completion rate.

After-sales service: Chatbots can answer consumers’ questions line phone number data about returns and exchanges, provide refund procedures, and resolve other after-sales service-related questions.

Success Stories: The Secret to Improving E-commerce Conversion Rates! Pinkoi’s precise LINE marketing creates 5 times return on investment (ROAS)