If the answer is a blank stare, a finger pointing to a posted mission statement, or the response, “to make money”, you’ve lost engagement.
Ask for a story about when the employee was excited by his work.
If no one’s excited, if there are no stories, the next question would be: “Can you make up a story that would have you go home at the end of the day feeling great?”
The child of a clinical researcher in a global pharmaceutical company obviously listened to her mother’s stories.
When asked what her mom did, the little girl immediately malaysia telegram data responded, “You make medicines for sick children.” That’s a story!
Practice dialogue instead of discussion.
The word “discussion” has the same root as “percussion”, the musical instruments that you hit like steel drums, cymbals, bongos and the like.
The word “dialogue” actually comes from two Greek words— dia, meaning “through,” and “logos”, most frequently but only roughly translated in English as “the meaning.”
A leader who uses dialogue seeks to dig deeper into what someone is saying.
It means practicing naïve listening, refraining from judgment and listening as if everything is new information.
Like all great secrets, we yearn to share them. Do so. Teach them to everyone. It looks simple, but authentic communication takes practice and it beats only using emoticons and a limited character count.So What Makes A Habit… A Habit?
Webster’s dictionary defines the word habit as something that a person does in a regular and repeated way.
After working with salespeople for over 20 years, I found the key differentiator between average salespeople and stellar salespeople is their daily habits.
One can never tell what gems might be revealed
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