Recovering Your Online Reputation From Damage Caused by an Angry Ex-Employee

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Reputation management is an ongoing task that is never done. But what you probably didn’t expect is that a former employee can pose a huge risk to your online reputation if you’re not careful.

Make sure you're monitoring the right channels and taking the right steps to protect your online reputation.

The Importance of Managing Employee Comments/Reviews Online
Even though you do everything you can to hire the best people, encourage them, and guide them to success, sometimes they still leave your business unhappy. And they will try to do everything to get back at you, including posting reviews and negative comments about you online once they are no longer working for you.

And despite having outstanding products and services, as well as estonia email list customer service, all the work you've put into your online reputation can take a huge hit in just a few seconds.

Comments from disgruntled former employees can have two major impacts on your business:

Changing Customer Perceptions of Your Organization
Keeping top talent from applying for jobs at your company
Where to look for negative comments and employee reviews
Before you can take the proper steps to mitigate the damage that an angry former employee may cause by sharing their negative thoughts online, you need to know where to look. Here are a few places where a former employee might share their opinions.

LinkedIn, including negative reviews for managers and other employees
Glass door
Social networks, including Facebook and Twitter
Industry Review Websites
The reviews may be about their experience working for you or they may be written to sound like they were a customer of your company. They may post under a different name to disguise who they really are. But you can tell if the posts are real by how they are written.