The nuances of working with the Ishikawa diagram

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It wouldn't hurt to learn a few rules for working with a diagram using the Ishikawa method:

You should only start drawing up a diagram after the problem has been clearly and distinctly defined for all participants in the discussion. If there are differences in understanding, it is important to hold a meeting and find a compromise solution.

For convenience, divide your work surface into two sections: on one side, indicate the specific problem, and on the other, construct a diagram reflecting cause-and-effect relationships.

In the Ishikawa method, the main causes that contribute to the problem are placed opposite the major branches of the diagram. They are boxed and connected to the "spine" of the diagram with slanted arrows for clarity.

The next step is to add malaysia email list second-level causes to the diagram. These will be represented as “middle” branches that connect to the main “bones.”

In the final step, identify the “minor” causes that are adjacent to the “medium” branches. These causes influence the secondary factors. Be sure to leave space on the diagram to add new data as it is discovered.

When analyzing a diagram, pay attention to every element, even the smallest one, because it is there that the key to solving the main problem may be hidden.

Every detail matters when creating an Ishikawa diagram, even the smallest information should be included. Include reasons, factors, dates, names of participants, etc.

Keep the basic principles in mind when structuring the problem and developing solutions. Attention to the basic processes of finding, analyzing, and interpreting causes and factors is critical.

To make the root cause search process more effective, you should constantly ask yourself: “Why?” This approach will help you to understand the nature of the problem more deeply, discovering new causes and factors.

The main purpose of the Ishikawa diagram is to help find an effective solution. Achieving the goal is possible with an objective and gradual approach, when each step along the way is carefully worked out and analyzed.

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