With virtual training, learner confusion is your enemy. Confusion can be an excuse and will degrade the virtual learning experience. Learners and their leaders might have confusion about:
How and where to log into the virtual classroom platform
Technology and video conferencing equipment
How to use the features of the platform
Class times and lengths
How to log into and use your learning management system (LMS)
Rules and expectations for engaging in the virtual chile telegram data classroom
How to use the virtual whiteboard or smartboard (if you incorporate this type of technology into your sessions)
Homework and between-session assignments, and how to post them
Post-course work and follow-up
And a dozen other things you never dreamed might possibly confuse people
You’ll Take the Blame
What is critical to understand is that, unlike with physical training, virtual training learners and their leaders will blame anything that goes wrong on you, even if it is not your fault. This includes their own issues with internet connections, microphones, cameras, user error, and failure to read the instructions.
When they are having difficulty accessing information, getting into your session, or even getting online, they’ll point their fingers at you as the culprit. For this reason, consistent, clear communication helps you to gain the moral high ground and minimize issues.
How to engage in breakout sessions
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