Trend:
For enterprise storage, user experience is no longer only about the graphical user interface (GUI). While the GUI is still important and should be as easy to use as possible, the scope of user experience has broadened to include essential elements for today’s day and age: guaranteed service level agreements (SLAs), white glove service, and india whatsapp number data professional services. Enterprises are not only looking for a box on which to run their applications and workloads; they are increasingly looking for excellence in service and support to be built into their storage solution.
The trend is for enterprises to opt for the storage vendor that offers the best support, best SLAs, and best proactive professional services, yet at a low cost or for no charge. It redefines the expectations for user experience. Enterprises want to know they have an advocate within the storage provider who can lend their expertise to solve challenges for the customer. They want to know they can get L3 support direct on a moment’s notice. They want to have confidence in the integration capabilities of a professional services team.
They see this all as added value, and it has become either a dealmaker or a deal-breaker for many enterprises that are reevaluating their choice of storage solution vendor based on this criteria. User experience has been transformed into the total experience for the customer.