Address customer pain points

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shaownhasan
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Joined: Sun Dec 22, 2024 10:35 am

Address customer pain points

Post by shaownhasan »

Identify content gaps
Take a comprehensive, eagle-eye-point-of-view look at all of your content. Do you see anything that could be covered more or is missing? Are there any products or services that you offer that don’t have a lot of content? Finding the gaps in your existing content is an easy way to find new ideas to develop content.

Somewhere along the product development process, there was a point where your company checked if the product would solve your current or target customers’ issues. Most companies don’t india car owner data create a solution for a problem that doesn’t exist. The first part of this is knowing what pain points you solve for new customers. Come up with ideas that describe how you address their pain points and why yours is the best solution out there.

And then for existing customers, determine what their current pain points are. This does not have to be related to your product, but it does have to be relevant for your customers. In thinking about your current customer’s lifestyle and interests, what kind of content can you create that addresses a problem they’re dealing with? Again this goes back to engagement. When your audience sees your brand providing solutions, they are more likely to spend more time with, come back to, save and share your content.

Screenshot of a blog post from Beautyblender about eco-friendly makeup sponges.
Beautyblender was created out of a need for an affordable, easy and portable way to seamlessly blend foundation and makeup together. So, one content idea for new customers could be demonstrating the sponge’s ease of use compared to other products on the market. A content idea based on pain points or current customer concerns could be this blog post on sustainable makeup sponges. It’s related to their products so customers can learn how to this product differentiates them from other eco-friendly makeup sponges.
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