Voice Example: Sales rep asks open-ended and closed-ended questions to qualify BANT (Budget, Authority, Need, Timeline).
C. Handling Objections & Providing Conditional Information (Approx. 150 words)
Chatbot Logic: Pre-program responses for common objections or specific queries. "If user mentions 'too expensive,' respond with value proposition or 'Would you like to explore our basic package?'"
Conditional Content Delivery: Based on qualification china phone number data answers, deliver relevant content. If a lead is interested in "Product X," automatically send a product sheet via WhatsApp. If they mention "scaling," send a case study on scalability.
Human Agent Role: Crucial for complex objections or nuanced questions where a script won't suffice.
D. The Handoff to Sales (MQL to SQL) (Approx. 150 words)
Automated Handoff: Once a lead meets MQL/SQL criteria (based on lead scoring from chatbot answers), automatically alert the sales team.
Seamless Transition: Ensure the sales rep receives the full chat history and lead data. "I've passed your details to [Sales Rep Name] who will be in touch shortly to discuss [specific need]."
Human-Initiated Handoff: Sales rep recognizes a lead requiring specific expertise and forwards them to a specialist.
III. Crafting Compelling Content for Each Phone-Based Channel (Approx. 600 words)
A. SMS Content Strategy: Short, Punchy, Actionable (Approx. 150 words)
Rules of Thumb: Under 160 characters, clear sender ID, strong CTA.
Types: Offer announcements, quick reminders, transactional updates, links to landing pages, two-way micro-interactions.
Example: "Flash Sale! Get 20% off all services. Visit [Link]. Reply STOP to opt out."
Lead Nurturing: "Here's that exclusive guide you requested: [Link]. Let us know if you have questions!"
Targeted Phone Data: Reach Your Ideal Customer
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